Getting paid should be simple. You provide someone with a
product or service and send an invoice. Then, it’s the job of the person who
received the goods or services to pay for them. Sadly, though, it doesn’t
always work that way. When you have clients who aren’t paying up as they
should, you sometimes have to “chase down” the money you’re owed. Fortunately,
if you time your collection efforts right and go about them correctly, getting
your money shouldn’t be all that difficult.
It’s All About Timing
First things first, you need to send your invoices out at
the right time. The right time is as soon as
monies are owed! The longer you
wait to invoice a client, the more time you leave for something to happen that
renders the client unable to pay.
Also, research has shown that the end of the week, like
Thursday or Friday, are the most favorable days on which to send payments. On
these days, people tend to be more relaxed and at ease and aren’t dealing with
the craziness of a new work week so they’re more likely to take the time to pay
their bills.
Delivery Method Matters
Both emailed and traditionally-mailed demands for payment
can be effective. Since you don’t really know which way will work best for each
client, it’s best just to contact all of your clients via both methods. Yes,
sending out a bunch of letters can get costly, but it’s less costly than not
collecting on money you’re owed! One of the plus sides of emailed payment
requests is that you can include a link to pay online so that, hopefully, you can
get a payment right away.
Make No Bones About It
Finally, with your payment requests, get right to the point.
Make sure it is entirely clear that the purpose of the email or letter is to
collect on money owed. The correspondence should clearly state the amount owed
and the due date. Clients should know without a doubt that they are receiving
an invoice. Surprisingly, many of them can get so lost in flowery language or
what they think is a sales letter that they stop reading before they realize
they’re holding an invoice. Payment requests are not the place to beat around
the bush. Be firm about what you want and follow these other tips, and you
should have no problem getting paid.
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