As a business owner, you probably already know just how
difficult it can be to collect on client debts. What makes it even more
complicated is that there are laws in place to protect debtors, and you (or the
collection agency you hire) have to carefully abide by these laws in order to
avoid finding yourself getting sued in court!
Because of the risk involved in debt collection, it’s highly
advisable that you hire an outside debt collection firm to handle it for you.
Just make sure that it’s a reputable company that you can trust! Some companies
care only about making a profit and will resort to all kinds of tactics, some
of them illegal, which could get you in trouble and ruin your reputation, as
well as your relationship with clients.
To protect your business, only work with licensed agencies
that can legally operate in the state! This will ensure that they are abiding
by all of the debt collection laws that are applicable in your state.
Also choose businesses that are insured, just in case
something goes wrong, and that are capable of handling ALL of your debt
collection needs. The last thing you want is to have to deal with several
different agencies (what a hassle!) as you try to collect on debts.
You should also be fully aware of the company’s fee structure
before you agree to work with it. Some companies charge you for every dollar
they collect while others work for a flat amount. Neither option is right or
wrong, but you should take care to choose something that will work for you and
your budget, and you should definitely know what you’re going to be expected to
pay ahead of time so that you can avoid nasty surprises!
It’s also a very good idea to work with a collection agency
that allows you to view your accounts and their success rates online. This will
make it so much easier to keep track of what’s going on and to see how your
collection agency is performing.
As long as you follow these tips and work with only the most
trustworthy debt collection agencies, you should have a very pleasant experience
dealing with a collection agency, and you will likely find that they make your
life so much easier and give you more time to focus on other things that matter
for your business!
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